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Account security

Delete your NavoPass account

You can permanently delete your account directly in the NavoPass app or after signing in on the web.

In the mobile app

  1. Open More, then Profile & account.
  2. In the danger zone, select Delete account.
  3. Enter your current password and the displayed confirmation word.
  4. Confirm permanent deletion.

On the web

Sign in, open Settings and use the Delete account section.

Sign in to NavoPass

What is deleted

The user account and associated personal NavoPass data, asset passes, histories and stored documents are permanently removed. Billing and evidence records required by law may be retained for the applicable statutory periods.

An active subscription is ended before account deletion. Shared workspaces with other members must first be transferred or deleted.

Support

If deletion is not possible, contact NavoPass support at support@kamilunavo.com.