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Cancellation form

Cancel your contract here

Use this form to submit an ordinary or extraordinary cancellation of your paid NavoPass subscription electronically.

Cancellation notice

After submitting, you will immediately receive a confirmation page containing a reference number, the date and time received, and your cancellation details. We will also send the confirmation to the email address provided where technically possible.

Where a Stripe subscription can be matched unambiguously, an ordinary cancellation at the earliest possible date is automatically scheduled for the end of the current billing period. Other requested dates and extraordinary cancellations are recorded and reviewed.